LogMeIn to Preview Remote Support for BlackBerry

Posted by Mauricio on Sep 4, 2008 at 2:16 PM | Comments

Woburn, MA (PRWEB) September 4, 2008 — LogMeIn announced today that it will preview LogMeIn Rescue+Mobile for BlackBerry at CTIA WIRELESS I.T. & Entertainment 2008 in San Francisco. Anyone responsible for supporting BlackBerry smartphones will be able to access, control, diagnose, troubleshoot and even train users on those devices via a secure remote connection.

LogMeIn Rescue+Mobile is a multi-platform smartphone support tool that can be used to remotely access and repair today’s leading smartphone operating systems, including Windows Mobile®, Symbian® and BlackBerry®. By enabling call centers and other support organizations to deliver instant, on-demand remote support, LogMeIn Rescue+Mobile can help increase customer satisfaction by solving problems quickly, while reducing the time and cost associated with support calls.

“BlackBerry users tend to be ‘power-users’ who need to maintain their individual connectivity and productivity, and when they have an issue with their phone, they want their support providers to solve the issue quickly, efficiently and without any hassles,” said Richard Redding, general manager, mobile, LogMeIn, Inc. “LogMeIn Rescue+Mobile can help anyone responsible for managing, repairing and training users of today’s increasingly complex mobile devices.”

Read the whole article at PRWeb.com.