Big time data outages across the Americas?

Posted by Mauricio on Feb 12, 2009 at 10:24 PM | Comments

I haven’t had a BIS connection for about an hour. Apparently it isn’t just happening to me though. A few others let me know through Twitter that they are also experiencing data outages ranging from lack of BBM, no email reconciliation, and no internet browsing.

Here is what I found over at DataOutages.com:

From: BlackBerry Network Notifications [mailto:notifications at blackberry.net]
Sent: Thursday, February 12, 2009 2:27 PM
To: [email address]
Subject: BB113722 (New) S3 Severity Incident for BlackBerry PIN to PIN
service for subscribers of *The Americas Network (MULT)

Impact: BlackBerry subscribers may experience delays in receiving PIN
messages and may receive an “x” when sending PIN messages. [0744]

Ticket Number: BB113722

Incident Window Start Date and Time: 12 February 2009 13:26:24 (EST).
Duration: Ongoing

The BlackBerry Support team is working toward resolution as quickly as
possible. We apologize for any inconvenience and thank you for your
patience during this time.

EST = GMT – 5 hours
EDT = GMT – 4 hours
AEST = GMT + 10 hours

International issue,happening only in the americas at this point.

Even though it says it is a pin to pin issue it could still be related. I get emails from time to time but my BBM is super slow and web browsing is dead.

Anyone else having issues?

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  • Mines finally working pretty well, but for a while I received the same BBmessage at least four times from one person, and my emails came in small leaps and bounds.
  • Garrett
    Myself and others (some next to me and others elsewhere) were having data issues with browsing and bbmessaging. However, text and msn were fine. It was super weird.

    Back up and running now, so I'll keep an eye on it.
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