Sprint not getting the BlackBerry Bold or the Storm?

Posted by Mauricio on Feb 26, 2009 at 9:36 PM | Comments

Jon sent BlackBerry Cool what appears to be an online customer service chat where he asks a Sprint rep  if they would be getting the BlackBerry Bold or the Storm anytime soon.

Jon: “Hi. I’d really like to buy a Blackberry Bold but Sprint still doesn’t sell it. Can I buy it elsewhere and still set it up for Sprint service?”
Agent (Kate D): “I will be more than happy to answer your questions today.”
Agent (Kate D): “I do apologize, however, you will need a Sprint phone to receive Sprint service.”
Jon: “What’s the status of getting the Bold? I hear 1st quarter ‘09, now 3Q09.”
Agent (Kate D): “I do apologize, however, Sprint does not plan to release that phone onto the Sprint network.”
Jon: “How about the Storm?”
Agent (Kate D): “Neither of the phones are Sprint phones.”
Jon: “I know they’re not Sprint phones right now. I’m wondering when/if they will be.”
Agent (Kate D): “Jon, Sprint does not plan to release either of the phones onto the Sprint network. Neither of the phones are Sprint phones.”

Jon: “That’s too bad.”

That is too bad…if it’s true. According to those who left comments on the post by BlackBerry Cool, customer service reps can routinely be wrong since they don’t directly deal with the company’s product lineup.

Does anyone else have information about this?

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  • beri
    Well a Verizon sales person (good friend of mine) told me at first when the Storm had launched that its a Verizon Exclusive so I would presume no to Sprint :( sucks....As far as the Bold, not too sure but I hope it goes to Sprint, they need some new BB
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