Data Outage Affecting BlackBerry Users Throughout North America – Are You Being Affected?

Posted by Mauricio on Nov 16, 2009 at 8:46 PM | Comments

blackberry logo 300x66 Data Outage Affecting BlackBerry Users Throughout North America   Are You Being Affected?

UPDATE It looks like this outage is occurring in many more areas than previously reported. Please refer to the comments of this post. *

I’ve received numerous reports from @DavePeckens, @BRSDiddy and a few others, letting me know that BlackBerry Internet Service (BIS) seems to be down for them. So far it looks like the areas being affected are California, Texas, Arkansas, Michigan and I can confirm that BIS is having trouble in New Jersey.

At first it seemed like only the BlackBerry Browser wasn’t working but it looks like third-party applications are also being affected, although some are having more luck connecting to the internet.

If you’re being affected by this data outage let me know what’s not working and where you are in the comments.

Related Posts:


Try SugarSync Free!

  • Robin
    toronto - bell , not working.
  • tishonna
    I am being affected. My browser isnt working nor are any of my apps like Facebook, tweetgenius, socialscope, or ubertwitter.
  • gamy
    Im in mass and having issues
  • cipriani14
    colorado here..only bbm is working
  • Marty
    I'm having the same issues here in Indianapolis, Indiana
  • jaysan1292
    I'm using Telus Mobility in Toronto, and it seems only the browser and BBM's working for me. None of my other apps that use the internet seem to work.
  • Andrew
    Yes, It is making me MAD.
    Storm User
  • Andrew
    Also living in Louisiana
  • Peggy
    Grand Rapids, MI - down since about 6:45. UberTwitter is ok but slow. Alltel-turned-Verizon.
  • drtodd
    Hudsonville, MI - Slow with intermittent timeouts.
  • Jamesy
    same problem here and I am from alberta canada
  • Jamesy
    same problem here and I'm from alberta canada
  • SVT Cobra
    Colorado too! Go figure.... @SVT_Cobra
  • sgordon
    Ottawa Canada, browser, bolt etc not working
  • I'm in Louisville, KY (Verizon) and the Internet is off-and-on for me. So far I've had not a lot of luck using Social Scope and the Facebook app the entire day. I also use BerryWeather and it hasn't updated in hours. BBM seems to be working fine for the most part albeit at a major delay sometimes. If I come across any other apps I'm having trouble with I will let you know.
  • I'm in Louisville, KY too - but I am on AppleT&T, so it must be something to do with the towers or something. I have had spotty off and on for a few hours. Probably all those iPhoney users out there, wasting all the bandwidth on the towers.
  • seanp666
    Im having issues as well....Im actually glad there is a BIS outage cause for a while I thought it was just my phone....Im in Tampa Florida. Looks like its hitting all corners of the map.
  • Beth
    BlackBerry Browser very slow to connect or not at all, messenger working fine. AT & T Altoona, PA
  • chris
    Strange, blackberry browser, facebook some other apps not working but BOLT browser is. I am in Philadelphia on AT&T.
  • Dennis
    Finding that Google Maps isn't functioning properly in New York City.
  • automan69
    Ottawa/Telus not working
  • MLB
    that's why my phone is acting so crazy in New Orleans. It looks like we are having BB issues all over the country.
  • kf0s
    Affected in Minnesota.
  • Beth
    BlackBerry Browser very slow to connect or not at all, messenger working fine. AT & T Altoona, PA
  • MADBRADNYC
    My browser does not work at all. A lot of apps are affected such as Facebook, BerryWeather, Socialscope, and others. Only Ubertwitter seems to update, but very slooowww. Just a PITA, when you're trying to work remotely. I also noticed that this did not just immediately happen, as I was having the same intermittent problems late last evening.
  • Cellular South/ Mississippi
  • megandjones
    I can't get on facebook or on my internet ... ubertwitter is the only thing that is working as far as data
    i'm in Mississippi
  • Cody Hall
    My BlackBerry Storm 9500 (OS5...328) cannot access the internet through the BB Browser, UberTwitter does not work, ScoreMobile BB does not work, Twitter in Viigo doesn't work.
    Opera Mini does work however...haven't tried emailing as of yet.

    I am in Maryland & have service through Verizon
  • Snoballz
    Memphis, TN

    No apps that require a data connection are working.
  • Arninetyes
    Southern California. Verizon.

    Yes. Browser, Blackberry maps, Google maps, Bolt. Basically, anything that accesses the internet. I ran Speedtest, and it said it couldn't test because it couldn't connect. Also, Blackberry PIN messages are out of service. However, email seems to be getting through without a problem.
  • DeannaL9
    Affected here in McMinnville Oregon ... Facebook, Amazon; sudoku by Magmic, BB browser, BBWeather, Google Maps ... anything that requires a data plan is not working. Email and texting are working. I'm using a BB Pearl 8110 on AT&T.
  • Matt
    On Sprint in North Carolina...nada
  • Alan
    I'm in Southern California, Orange County specifically, and have been having issues with the web and web based apps since yesterday. I called T-Mobile and they acknowledged the outage and have no idea when it will be repaired.
    None of my third party apps work that require web (Google Maps, TeleNav, Facebook) as well as the standard browser.
    I do get my emails, text messages and BB Messages.
    It's quite a bummer as I just got my 3g BB and it's dead! Ohh well.
  • Kirstie-♥-Noele
    BOO. San Diego = FAIL.
  • nemesis10
    Down here in Jamaica as well! only BBM works.
  • Melissa
    Eau Claire, WI Verizon, NOT WORKING!!!!!
  • Eric
    Massachusetts....browser very spotty. Facebook hasnt worked all day. Ubertwitter spotty as well as viigo.
  • Arizona - Alltel/VZW pretty much everything except email and text up and down for last 18hrs or so.
  • soulsticex
    Oklahoma Verizon out also. Unable to connect via any apps that require data.
  • Aaron
    In Arizona, my browser, facebook and blackberry world are down. Ubertwitter and other apps are slow to load.
  • hmm no issues that i could tell here in NYC, my 9000 has been receiving emails fine on AT&T.
  • n5xmt
    email should still be good... BIS affects the internet access... check the browser and see if it's able to surf
  • n5xmt
    AT&T everything internet is down... all apps (Facebook, Myspace, Opera Mini, Internal BB Browser etc) sitting in 3G with 5 full bars.
    voice/text/BES email working
  • NO! I'm down too! ...hold me.
    --NY, 9530, 11:40PM
  • GenXer
    Noticed as of about 6 PM EST or so, my northern Virginia BlackBerry data connection stopped working. Couldn't connect with my twitter client, and tried my browser around 8 PM EST or so, and it wouldn't connect either. I reset the device, and that didn't fix anything. About 11 PM EST I ran the self-diagnostic on the blackberry, and it re-registered itself on the network, and I could access data through the browser again, though EXCEEDINGLY slowly. After a few more minutes of trying, the browser returned to normal speed, and currently seems to be working normally. My BlackBerry App Store app has not and will not connect(ed). Twitter apps will not connect either. Bbry messenger, as well as phone and SMS seem to work correctly.
  • luis101
    Brooklyn, NEW YORK
    no internet for me, but i can connect to aim and send and receive emails
    and some third party apps are working.
  • Ron
    NYC Verizon it was also acting wonky earlier...
  • Miss B
    I am being affected. I live in central New Jersey. I first noticed this sunday afternoon after receiving App error 523 and though it was a result of that. I called T-Mobile but they stated that their network was fine but my internet wont work and none of my apps work such as SocialScope, Facebook, Beejive,, IM+, email, and even sms, and my BBM is sketchy as well.
  • markladams
    Missouri was down last night also
  • MaggieF
    Verizon in KY
    No apps and emails are not coming through at all
  • Columbia, SC / Verizon. Internet(ESPN etc) is working but I cannot get a connection to facebook established. Weatherbug is off and on. Very weird.
  • thebbdr
    I can verify affected AT&T customers in the Carolinas.

    An insider @ RIM has confirmed delay issues were occurring Monday; but that everything should be restored as of this morning...
  • RayG
    FB still hit or miss. Browser connects more than not, as opposed to last night. Maybe the new RIM Twitter Client is crashing servers!.... not. supposed to be released yesterday. Still waiting.
  • DigitalHomeBoy
    This was confirmed in Toronto as well! I had to call up Rogers to get a BlackBerry Network fresh which ended up working 2 hours later. The hiccups seem to have disappeared or corrected to be politically correct!
  • digitalhomeboy
    This was confirmed in Toronto as well! I had to call up Rogers to get a BlackBerry Network fresh which ended up working 2 hours later. The hiccups seem to have disappeared or corrected to be politically correct!
  • I cannot connect to Facebook for days now.
  • Amanda
    Im in waterloo Ontario Canada, on Fido, Browser is SLOWWWW, and apps dont work
  • Spade
    Apps and browsers stopped working last night and everything is still slow or nonfunctional in Philadelphia on Verizon with 8330.
  • Not working that great in MA, either... service comes and goes.
  • bored to death
    Harrisburg, PA and Quantico, VA
    Browser and facebook
  • Erinna
    Out in Las Vegas since 16th - no email, BB messenger, internet, FB, BB App Store, but have access to Bank of America app, Google Maps app, Viigo, OpenTable. My husband is also a Tmobile customer, but is on BES and is having no problems.
  • Erinna
    Just did a battery AND sim card pull, keeping both out for 40 seconds, reinserted them and that corrected the issue for me. I'm on T-mobile.
  • guiDONT
    New Jersey/NYC - spotty BBM and e-mail, 8330 Sprint Curve - voice and texts work perfectly fine
blog comments powered by Disqus

home | top