Posted by Mauricio on Aug 17, 2009 at 1:04 PM | Comments
Hdawg over at Port3101 found out that RIM has updated the documentation for the upcoming BlackBerry Enterprise Server v5.0 Maintenance Release 2, and thanks to Bla1ze we also have the documentation for Service Pack 1.
Posted by Mauricio on Jun 2, 2009 at 5:00 AM | Comments
RIM posted a knowledge base (KB18305) over the weekend with details about BlackBerry Internet Service 2.7.
Here is the overview from KB18305:
What is the BlackBerry Internet Service?
The BlackBerry® Internet Service is a solution available to BlackBerry smartphones that are activated with a data plan from a wireless service provider. The BlackBerry Internet Service provides email messaging for up to ten work or personal email accounts, Internet browsing, and instant messaging. BlackBerry Internet Service 2.7 includes improvements to the BlackBerry smartphone user experience, including improved usability and email account integration.
Help Screen
The improved Help screen is designed to allow the following:
Send service books
Open the BlackBerry HELP web site on the BlackBerry smartphone
Access BlackBerry® Answers
Contact information for wireless service providers
Close Option
The close option allows subscribers to close the Email Settings application easily.
Language Options
The BlackBerry Internet Service UI is now available in Thai and Indonesian.
Posted by Mauricio on May 4, 2009 at 2:00 AM | Comments
Some highlights from the press release:
Research In Motion (RIM) (NASDAQ: RIMM)(TSX: RIM) today announced the availability of BlackBerry® Enterprise Server 5.0 – the next generation of RIM’s secure, push-based server software for business mobility. Version 5.0 supports advanced IT administration features and smartphone controls that help improve the productivity of mobile workers and more effectively meet the demands of large-scale, mission critical enterprise deployments.
BlackBerry Enterprise Server 5.0 enables a secure, centrally managed link between BlackBerry® smartphones and enterprise systems, applications, corporate phone environments (with BlackBerry® Mobile Voice System) and wireless networks.
BlackBerry Enterprise Server 5.0 Enhancements and Key Features
Support for New Smartphone Features
RIM is also announcing today new technical support, professional services, and training and certification programs to help BlackBerry Enterprise Server 5.0 customers achieve the best possible performance and return on investment from their BlackBerry smartphone deployments
Also announced today, BlackBerry Enterprise Server 5.0 has obtained Common Criteria Evaluation Assurance Level 4 (EAL 4+) certification (see separate release). The Common Criteria is an international standard for validating that IT products meet specific security requirements. Certifications are recognized by 26 countries, including Australia, Canada, France, Germany, the United Kingdom and the United States.
BlackBerry Enterprise Transporter Tool
With the BlackBerry® Enterprise Transporter tool you can run parallel BlackBerry Enterprise Server environments, allowing you to do real-world testing in the new BlackBerry Enterprise Server v5.0 environment with part of your team before making a full migration. There’s no need to wipe devices before transferring to BlackBerry Enterprise Server v5.0, and backing out to the pre-existing environment is easy.
Threshold Assistance Tool
The Threshold Assistance Tool resides within the BlackBerry® Monitoring Service; it uses the information gathered by your monitoring database to suggest acceptable operating thresholds for your particular server and network environment. As your company grows, you can run the tool again to set new baselines.
High Availability
Utilizing High Availability is easier than you think—three clicks and you’re done. Learn more about this feature in an upcoming edition of BlackBerry Connection.
Role-Based Admins
BlackBerry Enterprise Server v5.0 allows for granular control of admin permissions. You can now scope a given role to a set of users the admin can take action on. For example, you can create an executive-support IT group, which would allow for only particular employees to perform administrative tasks against the execs’ accounts.
Maintenance Windows
You can now opt to suspend alerts during specific periods, for example, during server maintenance. Using this function just might end those early-morning wake-up calls that occur during scheduled server downtime.
Sign up here for notification of BES 5.0’s availability. Check out the newsletter for more info.
Posted by Mauricio on Mar 21, 2009 at 12:10 PM | Comments
RIM completed its upgrade to BIS 2.6 in North America this morning. BIS 2.6 has a few nice fixes and optimizations that I’m sure you will all appreciate!
Display of password characters
BlackBerry smartphone users have the option to display password characters when configuring email addresses with the BlackBerry Internet Service. This feature makes it easier for BlackBerry smartphone users to integrate third-party email addresses, especially when using a BlackBerry smartphone with the SureType® input method.
Improved descriptive support and error messages
BlackBerry smartphone users that have integrated a third-party email account using Post Office Protocol (POP) receive a personal identification number (PIN) message that includes instructions on how to leave email messages on the messaging server for successful delivery to the BlackBerry smartphone.
Option to change signatures from the BlackBerry smartphone
BlackBerry smartphone users that use Wireless Application Protocol (WAP) automatic login can change the signatures for email messages using the BlackBerry smartphone.
Improved language support
Dutch is now an available language for the BlackBerry Internet Service 2.6.
Gmail integration using IMAP
BlackBerry Internet Service 2.6 uses Internet Message Access Protocol (IMAP) to integrate Gmail® webmail accounts. This integration protocol introduces the following benefits:
Elimination of sent email messages appearing as received email messages in the message list on the BlackBerry smartphone
One-way synchronization of read status, sent items, and deleted items.
To use these improvements, BlackBerry smartphone users must remove and reintegrate their Gmail webmail accounts.
According to BGR, before using IMAP Gmail you need to delete your account and then re-add it from the BIS admin.
Posted by Mauricio on Feb 25, 2009 at 1:42 PM | Comments
A few days ago RIM published a Knowledge Base article detailing information about BIS 2.6. After RIM enabled BES 5, I’m sure BIS users were wondering when they would get an upgrade. There isn’t a lot of improvement as far as functionality for the average user goes, but it’s still an improvement. Let me know what you think about the BIS upgrade to 2.6!
Posted by Mauricio on Feb 13, 2009 at 9:45 AM | Comments
By Judy Mottl:
Research in Motion (RIM) is moving to retain its already dominant hold on the enterprise mobility market, readying a new version of its BlackBerry Enterprise Server that promises to reduce IT costs and labor.
RIM (NASDAQ: RIMM) plans the new BlackBerry Enterprise Server 5.0 (BES) to ship during second quarter with a host of new management capabilities. Those include over-the-air device activation, downtime scheduling and simpler role administration, according to a presentation detailing the launch. RIM spokespeople were not available to comment further on the release by press time.
RIM’s news comes at a time when the BlackBerry maker is feeling the effects of slowing IT spending. The company said yesterday that it’s business customers are holding off on upgrades — a fact that it expects to negatively impact its next quarterly results.
But as corporate layoffs and budget slashing — especially within RIM’s large customer base of financial companies — is impacting tech spending, enterprises are looking for more cost-efficient tools and technologies.
Posted by Mauricio on Feb 12, 2009 at 10:24 PM | Comments
I haven’t had a BIS connection for about an hour. Apparently it isn’t just happening to me though. A few others let me know through Twitter that they are also experiencing data outages ranging from lack of BBM, no email reconciliation, and no internet browsing.
From: BlackBerry Network Notifications [mailto:notifications at blackberry.net]
Sent: Thursday, February 12, 2009 2:27 PM
To: [email address]
Subject: BB113722 (New) S3 Severity Incident for BlackBerry PIN to PIN
service for subscribers of *The Americas Network (MULT)
Impact: BlackBerry subscribers may experience delays in receiving PIN
messages and may receive an “x” when sending PIN messages. [0744]
Ticket Number: BB113722
Incident Window Start Date and Time: 12 February 2009 13:26:24 (EST).
Duration: Ongoing
The BlackBerry Support team is working toward resolution as quickly as
possible. We apologize for any inconvenience and thank you for your
patience during this time.
International issue,happening only in the americas at this point.
Even though it says it is a pin to pin issue it could still be related. I get emails from time to time but my BBM is super slow and web browsing is dead.
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