SAP and RIM Announce Availability of Integrated SAP® CRM and BlackBerry Solution
Posted by Mauricio on May 14, 2009 at 9:12 AM | Comments

SAP and RIM have announced the availability of the BlackBerry Sales Client for SAP CRM, which is being showcased at SAPPHIRE 2009.
- Instant Access to Up-to-Date Information – In just one or two clicks, users can gain access to up-to-date client information from a BlackBerry smartphone, including contacts, sales leads and logged activities. This seamless and intuitive CRM experience is made possible through deep integration between the SAP CRM application, the BlackBerry® Sales Client for SAP CRM and core BlackBerry smartphone applications.
- Push-Based Notifications – The new solution can automatically deliver or “push” all customer data updates in the SAP CRM system immediately to the user, as well as push sales leads immediately to the sales representative’s BlackBerry smartphone inbox with one-click access to the new information.
- Access to CRM Data Anytime, Anywhere – Users rely on their BlackBerry smartphones for access to people and information on the go. This new solution enables contacts and account information to be continuously accessible on BlackBerry smartphones, and a local cache system allows access to certain information even if the user is outside of network coverage.
- Industry-Leading Security – Established enterprise application security from SAP combined with the renowned wireless security of the BlackBerry Enterprise Solution provides end-to-end encryption to help protect confidential customer information whether stored on a BlackBerry smartphone, in transit or in the SAP CRM application. IT administrators can also securely deploy the BlackBerry Sales Client for SAP CRM to users over-the-air.
More info at blackberry.com/sap or read the full press release after the jump.



















